Payment Policy

Introduction

Welcome to Furnza. We are committed to providing a secure, convenient, and reliable payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and the security measures we use to protect your personal and financial information when purchasing premium Car Sheds and Pergolas from our online store.

By placing an order with Furnza, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

For your convenience, Furnza accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

All payments must be successfully authorized and verified before an order can be processed and shipped.

Secure Payment Processing

Your privacy and security are our highest priorities. All transactions made through the Furnza website are protected using SSL (Secure Socket Layer) encryption, ensuring your payment information is transmitted securely.

We work with trusted third-party payment providers that follow industry-standard security practices. Furnza does not store your complete credit or debit card information on our servers.

Payment Authorization and Verification

Every order is subject to payment authorization and verification by your selected payment provider.

To protect our customers and prevent unauthorized transactions, additional verification may occasionally be required. Orders that cannot be successfully verified may be delayed, placed on hold, or canceled.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

If you do not receive your confirmation email, please check your spam or junk folder. If you still cannot locate it, please contact our customer support team for assistance.

Pricing and Currency

All prices displayed on the Furnza website are listed in United States Dollars (USD).

Applicable taxes, shipping charges, discounts, and any additional fees will be clearly displayed during checkout before your payment is completed.

Failed or Declined Payments

Payments may be declined for several reasons, including:

• Incorrect payment information
• Expired payment card
• Insufficient funds
• Bank authorization restrictions
• Payment verification issues

If your payment is declined, please verify your payment information, try another accepted payment method, or contact your bank or payment provider for assistance.

Refund Processing

If a refund is approved in accordance with our Return & Refund Policy, it will be issued to the original payment method used for the purchase.

Approved refunds are processed within 1–2 business days after approval. Depending on your financial institution, additional processing time may be required before the refund appears in your account.

Fraud Prevention

To maintain a safe shopping environment, Furnza actively monitors all transactions for suspicious or fraudulent activity.

We reserve the right to delay, refuse, or cancel any order if fraudulent activity is suspected or if payment verification cannot be completed. Additional information or documentation may be requested to verify your identity or payment details.

Customer Support

If you have any questions regarding payments, billing, refunds, or this Payment Policy, please contact us.

Furnza Customer Support

Phone: +1 785 772 7079

Email: support@furnza.com

Address:
930 S Denison St
St. Francis, KS 67756
United States

Business Hours:
Monday–Friday
9:00 AM–7:00 PM (USA Time)

Thank you for choosing Furnza. We appreciate your trust and are committed to providing a secure, transparent, and hassle-free payment experience every time you shop with us.